SERVICE METRICS GROUP
Service Metrics Group measures customer experience and makes the information accessible, relevant, and useful. Our firm is a premier global provider of customer experience measurement solutions serving a variety of organizations and industries including hospitality, gaming, travel, tourism, retail, and entertainment. Services include quality assurance/on-site inspections, customer satisfaction feedback and tracking systems, and online reputation management and review site monitoring. Privately-held with dual headquarters in Dallas (Plano), Texas and Hong Kong, Service Metrics Group has field Analysts in more than 15 cities worldwide with clients throughout North America, the Caribbean, Europe, and Asia-Pacific.
JobsSurvey CollectorCategory: Customer ServicesCollect information from patients, customers, and families in a healthcare/hospital environment regarding their customer service experience to be used for customer experience research and survey programs. ACTIVITIES INCLUDE: Approaching and interacting with customers, obtaining general information including, conducting brief surveys as customers and families are seated and waiting in various areas ...read more
ContactVeronica IgnatPhone:(972) 638-7429
Whom to Contact
- Pablo Ortiz de LeonPhone: (972) 638-7429
- Mr. Will TarrantManaging PartnerPhone: (972) 638-7429
- Ruthe WeinerPhone: (972) 638-7429
Located in the Historic Downtown Plano Arts District at the northeast corner of Municipal Avenue and East 15th Street.