• Banks & Credit Unions
5640 Democracy Drive
Plano, TX 75024
(214) 291-1728
(800) 337-3328
(214) 291-1310 (fax)
Lobby hours: Mon-Fri, 9AM-5PM; Sat, 9AM-12:30PMPM
Drive-Thru: Mon-Fri, 7:30AM-6PM; Sat, 9AM-12:30PM
  • About

    InTouch Credit Union has proudly served our members since our charter in 1974, originally serving Electronic Data Systems (EDS) employees in the Dallas area. Today our not-for-profit community financial institution has grown to include 20 branches in five states, including our corporate headquarters in Plano, Texas.

    ITCU now serves 90,442 members across the U.S. as well as more than 20 countries around the world with assets of $767,080,859. Please review our eligibility requirements if you’d like to join our Membership of One® and become a fellow equal member-owner.

    ITCU is community-based, and there are many ways to join. Visit to learn how you can join today!

    We are committed to creating a caring, trusted financial community through an exceptional personalized service experience dedicated to work for you and your financial well-being!

    This credit union is federally insured by the National Credit Union Administration.


    Democracy Branch:

    5640 Democracy Drive
    Plano, TX 75024
    Phone: 214-291-1776

    South Plano Branch:

    4701 West Plano Pkwy.
    Suite 100
    Plano, TX 75093
    Phone: 972-905-7600

    For additional ITCU branch locations, and for shared branching locations, visit
    For additional information on InTouch Credit Union, call Member Care at 800-337-3328, Option 5.

  • Whom to Contact

    • Lattesha Ephfrom
      Senior Personal Financial Assistant-Democracy
      Phone: (214) 291-1776
    • Dennis Fitzgerald
      Business Lender
      Phone: (214) 291-1748
    • Josh Franzen
      Senior Community & Business Development Rep
      Phone: (214) 291-1938
    • Tim Gallagher
      AVP Regional Operations-TX
      Phone: (214) 975-3180
    • Giani Guerrero
      Senior Personal Financial Assistant
      Phone: (214) 291-1776
    • Rufus Guidry
      Community and Business Development Manager
      Phone: (214) 291-1778
    • Rick Villasana
      Senior Personal Financial Assistant
      Phone: (214) 291-1739
    • Sarah Wilson
      Phone: (214) 291-1913

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