Receptionist

APCON, INC.
Job Description

Why APCON?

APCON, an industry leader in network visibility and security solutions, provides an unparalleled level of confidence to enterprise and midsize businesses seeking network insights for enhanced investigation, threat detection and response. Our customers include Fortune 1000 companies to midsize organizations as well as government and defense agencies. Organizations in over 40 countries depend on APCON solutions.

Purpose of Job

APCON is seeking a Receptionist to join our Regional Texas Team. This position will play an integral role in the customer service and organizational strength of our company. The Receptionist will maintain common areas, provide administrative support, greet and direct visitors and field calls and emails. The ideal candidate will have impeccable verbal and written communication skills, a strong ability to multi-task and a friendly demeanor.

Responsibilities

  • Works the front desk to ensure APCON floor is staffed, safe and secure
  • Answers, screens, and forwards incoming phone calls
  • Welcomes onsite visitors, determines nature of business, and announces visitors to appropriate personnel
  • Monitors visitor access and issues security badges when required
  • Maintains security by following procedures and controlling access to the APCON suite
  • Processes and distributes incoming/outgoing mail and deliveries
  • Tracks office supply inventory, submits supply needs to Office Manager and receives order into inventory once delivered
  • Supports the CEO, Human Resources, Marketing, and Sales Departments
  • Participates in Safety Committee Meetings: Takes meeting minutes and maintain fire drill list
  • Assists in organizing events
  • Schedules conference rooms as requested
  • Orders catered group and/or individual lunches
  • Maintains cleanliness of general office and all break areas
  • Sorts and delivers incoming mail; ships outgoing packages
  • Performs clerical duties such as data entry, photo copying, etc.
  • Special projects and errands as needed

Qualifications and Requirements

  • 1+ years of experience in a similar role
  • Ability to multitask and meet challenging deadlines
  • Self-directed and able to complete projects with limited supervision
  • Take initiative and use good judgment
  • Passion for learning new things and continuous improvement

Core Competencies

  • Strong interpersonal skills; ability to communicate professionally across the organization
  • Excellent organization, planning, , and multi-tasking skills
  • Ability to maintain a high level of confidentiality and professionalism
  • Strong attention to detail and exceptional customer support
  • Proficient in Microsoft Office Suite
  • Must be able to work independently and as a team member
  • Ability to prioritize and be flexible in a fast-paced environment

Education

  • Associate’s degree and/or the equivalent experience

Travel Occasionally, up to 25%

Physical Demands:  To perform the duties of this position, you must have the ability to occasionally sit, stand, bend, twist, reach, carry, lift, pull, and push between 1-15 lbs.

Benefits

  • Medical, dental and vision insurance
  • Company-paid short and long term disability  
  • Flexible spending accounts
  • Healthy work-life balance and generous paid time off program
  • Retirement savings match
  • Professional development program
  • Volunteer time off and employee assistance plan
  • Collaborative and innovative work environment
  • On-site exercise facility

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, natural origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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